Payment Confirmation

A confirmation of your order & payment will be sent via email immediately upon completion of payment.

Delivery

We aim to make you happy & dispatch all orders within 48 hours.

However during busy seasons there might be a slight delay & you will be notified immediately. In the case of a urgent delivery please notify us by email on customercare@hudaalnuaimi.ae . Kindly keep in to consideration we are not responsible for delays caused by courier & customs.

UAE Delivery

Keep smiling – Delivery in the UAE is free

International Delivery

In order to insure swift & efficient deliveries of these handcrafted accessories around the globe we have partnered with courier fairies TCS worldwide. International delivery costs are set at AED 140.00 within 3-5 working days.

Packaging

All orders are wrapped up with love & packaged in our luxurious boxes to insure they are delivered to the highest standards


Returns Policy

Don’t worry you have 24 hours to cancel your order if you change your mind. Please notify us by email on customercare@hudaalnuaimi.ae or feel free to contact us on +97155 5500294
(Please note refunds of cancellations will be made on the original mode of payment & processed within 10-45 days depending on the issuing bank.)

We put so much love and dedication to insure each piece is perfect. If for any reason your embellishment arrives defected, damages or tampered, kindly contact us immediately & we will ensure you have a replacement once reviewed so your smile does not fade.

If you for any unfortunate reason you receive the wrong item… please do not worry… we will organise a complimentary pick up and have the correct piece out to you in a flash.

Refund Policy

Due to the nature of the product being accessories & bespoke items kindly note At Huda Al Nuaimi there is a NO REFUND policy.

However We aim to keep you happy In the case of any disputes kindly email Nikki@hudaalnuaimi.ae immediately, within 3 -5 working days. Please keep original receipt with you, insure packaging is untampered with & product not used or damaged. Consideration will be taken to items within 7 working days only.